JD Edwards Support Services

Kenai is one of the best JDE Service providers in US and INDIA. Our extensive experience in JD Edwards and rich domain experience enable us to use JD Edwards to your business advantage and maximize returns on existing investments.

JD Edwards investments are now witnessing an upsurge, owing to the increasing demand for Cloud, AI & Robotics. In fact, enterprises have realized the full potential of leveraging their JD Edwards investments to maximize ROI, create business value, and align with the growing digital needs of their business.

Our experienced JDE experts evaluate your business operations and in house CNC team. This includes a complete audit of all existing software, databases and operational hierarchies. We then strategize on how best various business processes can be improved. These strategies are then implemented and executives on site are trained first hand. Support is provided throughout to ensure a seamless process.

Our consultants have extensive experience in JD Edwards implementations, upgrades, roll-outs and support. A majority of our JD Edwards consultants have multi-disciplinary skills with knowledge of Oracle JD Edwards implementation, Oracle ERP Cloud implementation, Oracle JD Edwards accelerate implementation for midsize companies, Oracle JD Edwards Re-Implementation, Oracle JD Edwards Support, Oracle JD Edwards Development & Migration, Oracle JD Edwards Upgrades, Oracle JD Edwards SaaS, Oracle JDE Core Model Roll outs, Oracle JD Edwards ERP Data Purge & Archive, Oracle JD Edwards Mobility Solutions, Business intelligence, Support & Managed Services, CNC and AS/400 (World) System Admin.

Oracle JD Edwards Consulting Services

Imagine getting bug fixes when you need them, not when the vendor gets around to it. Imagine no hidden agendas to force a costly switch to the cloud. Imagine getting seasoned expertise, with an average of almost 10 years’ experience, from the first contact to rapid issue resolution.

JD Edwards’ flexible and powerful technology provides deep business value for your enterprise with a low total cost of ownership (TCO). To help your company benefit from this technology as quickly and broadly as possible, the experienced Oracle consultants at Kenai provide consulting services throughout the JD Edwards life-cycle.

Is Your In-House CNC-Manpower Not Sufficient? Let Us Help! We Offer Upgradation, Migration, Web Services And Management Services. What’s More! We Now Provide Remote CNC Services.

Now is the time to consider third-party services from Kenai Technologies Support.

  • When your JD Edwards ERP malfunctions, we will respond in minutes to resolve Priority 1 and Priority 2 issues. Priority 3 and 4 issues are typically addressed during normal business hours. You get 24 x 7 x 365 coverage.
  • Unlike the big software publishers, Kenai Support delivers personalized service. We assign an Account Support Lead (ASL) backed by a team of senior software development and system administration engineers who can address issues with even the most customized JD Edwards deployments.
  • Many enterprises modify business applications to suit unique business process, data acquisition, and business insight requirements. Our software engineers guide you through the root-cause analysis of issues related to your unique JD Edwards deployment.
  • Kenai Support’s Global Tax and Regulatory Compliance (GTRC) team adds value to your organization through improved operational decision-making and strategic planning. Updates are quality assured and cover national and local reporting changes.
  • Kenai Support uniquely infuses software support with deep domain and technology expertise. We are ready to answer your “how to” and “how come” questions about processes, such as daily or monthly workflows, general ledger posting and consolidation, and running reports.
  • This team constantly monitors the ever-changing tax and regulatory landscape and delivers timely, personalized updates for each GTRC client, including:
  • Standardized, repeatable process to deliver tax and regulatory changes.

  • Personalized net change documentation and test scripts.

  • Implementation code changes specific to each client’s software version.

  • Quality assurance testing for changes. …and more

  • We are ready to help you with questions about the application and database technology, such as error messages, performance problems, roles and rights, configurations, data loading, report writing, and change management.
  • Our worldwide team of JD Edwards support and managed services experts collaborate to provide timely and often innovative solutions from simpler software-related inquiries to complex technology questions

Oracle JD Edwards Managed Services

Imagine getting extra help when and how you need it, without getting locked into expensive, ever-expanding projects. Imagine getting that help from skilled staff who know your business and applications environment, from support and administration through to system improvements.

  • Database management
  • Application security management and administration
  • Manage, maintain, and continuously improve your application experience
  • Manage users, roles, and rights (application and infrastructure security)
  • Manage organizational and financial structures for clean data recording and reporting
  • Leverage a worldwide team of engineers with deep JD Edwards and industry expertise that help you to roll out effective process and system changes
  • Augment your internal IT User Help Desk
  • Adapt your system to fit company or industry-specific needs
  • Analyse, design, code, test, and deploy new or improved features
  • Create and modify reports and dashboards
  • Create alerts, notifications, and workflows
  • Create and modify forms, data structures, and business logic
  • Deploy development outputs with quality assurance and IT configuration / change manage
  • Maintain system environments such as log files, tablespaces, security, and package builds (CNC, iSeries and other infrastructure)
  • Measure and tune performance
  • Improve how your people, processes, and systems work together
  • Learn best practices to avoid or overcome issues related to JD Edwards interoperability, security, cloud migration, and risk management

We provide the best service in industry

We would definitely like to work with you

US Office:

Kenai Technologies Inc.
#401 Westpark Court,
Suite 200, Peachtree City, 
GA 30269 – USA.

Ph: +1 678 788 6262

India Office:

Kenai Technologies Pvt. Ltd
# WeWork Hebbal, 10th Floor,
RMZ Latitude Commercial,
Bengaluru – 560024.

Ph: +91 80 61770917